Disclaimer

Balance your Body and Mind provides the https://balancebodyandmind.com.au website as a service to the public and Web site owners.

Balance your Body and Mind is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. While the information contained within the site is periodically updated, no guarantee is given that the information provided on this Web site is correct, complete, and up-to-date.

Although the Balance your Body and Mind website may include links providing direct access to other Internet resources, including Web sites, Balance your Body and Mind is not responsible for the accuracy or content of information contained in these sites.

Links from Balance your Body and Mind to third-party sites do not constitute an endorsement by Balance your Body and Mind of the parties or their products and services. The appearance on the Web site of advertisements and product or service information does not constitute an endorsement by Balance your Body and Mind, and Balance your Body and Mind has not investigated the claims made by any advertiser. Product information is based solely on material received from suppliers.

Privacy Policy

PRIVACY STATEMENT
Your privacy is just as important to Balance your Body and Mind as it is to you. This privacy statement provides information about the personal information that you provide Balance your Body and Mind, and the way we protect and keep that personal information.

Personal information collection
Balance your Body and Mind may only use personal information collected, in the following way:

  • To supply to you the services or information about our services that you have enquired about
  • To send you statements and invoices for our services you requested
  • To enable you access to and use of the website and our services
  • To provide your Coach and Therapist with your information so as to contact you to arrange delivery of coaching services to you

We collect the following kinds of personal information by the following methods:

  • Information you provide in any secure web forms completed by you and sent back to Balance your Body and Mind
  • Any other information that you send to Balance your Body and Mind
  • Any other information you discuss with us over the phone or during a face-to-face meeting, Coaching session or treatment.

Balance your Body and Mind may only disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights. Otherwise no information is shared or sold to any third party company. We will immediately remove you from our database if requested.

Securing your data
Balance your Body and Mind takes all necessary and reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Balance your Body and Mind will store all the personal information you provide on its secure servers. Information relating to electronic transactions entered into via this website will be protected by encryption technology. Client files that contain your personal information and the Coach’s and Therapist’s notes gathered during the delivery of any of our services, will be kept in a secure place and then destroyed after 12 months of any activity.

Copyright

This website and its content is copyright of Balance your Body and Mind – © [Balance your Body and Mind ] [2019]. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Cancellation Fees & Charges Policy

Fees and charges for any services provided by Balance your Body and Mind are subject to change from time to time. All active clients will be notified of any changes either in writing or over the phone, prior to their next session. All Coaches and Therapists who deliver Coaching sessions and treatments are entitled to charge a cancellation fee in accordance with this Legal Statement. These fees are structured as follows:

Appointments can be cancelled free of charge up to 24 hours before the appointment.
Failure to show up for your booked session = 100% charge of the pre-arranged session cost.

As all Coaches and Therapists we can appreciate that there may be some unforseen circumstances and we hope that it is nothing too serious. It will be at the discretion of your Coach or Therapist whether or not they charge you a fee as outlined above. Often clients are merely postponing a session and this will be taken in to consideration at the time. Also, it is important to appreciate our position as a business operation; we are mobile Coaches and Therapists and therefore our travel time and calendars can be difficult to manage if late cancellations or postponements happen often. Please consider this before making any changes or cancellations. Ideally we would love 48 hour notice wherever possible.

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